Turbocharging Project Delivery Capability with Newly Appointed Head Of Project Services

DX Solutions Turbocharging Project Delivery Capability with Newly Appointed Head Of Project Services

June 22, 2020

DX Solutions has announced a significant new leadership appointment with Raymond Jackson joining the team in the newly created role of Head of Project Services.

As a leader in the field of championing major digital transformation projects, Raymond comes highly experienced to lead, manage and optimise project delivery across DX Solutions’ key enterprise-level contracts, and will become an integral member of the DX leadership team.

Raymond is a former Program Director/ Portfolio Manager with over 25 years’ experience in the industry, including his most recent role as Business Program Director at Optus. Having led the delivery of many large-scale transformation projects, Raymond has developed a strong reputation for leading and managing complex Business, Digital, IT and Network programs across different working models including traditional and agile/scrums in multi-vendor team environments.

Raymond’s appointment to the newly created Head of Project Services role represents a focus on boosting DX Solutions’ end-to-end digital transformation service capability. Raymond will apply significant experience from both traditional and agile/scrum project methodology in multi-vendor team environments, from business case development and process-mapping and visualisation through to operationalising IT and Business projects, including guidance around stakeholder and executive team approval processes.

As part of the end-to-end program delivery, Raymond will define the framework and effectively manage the phasing, financial management, all change management inclusive of people training and regulatory, vendor management and compliance, implementation, go-live framework and actual delivery including agile and scrum coaching.

Raymond is a proven industry-leader and has been recognised for consistently delivering excellent business results in his field. As Business Program Director at Optus, Raymond managed the highly successful Online Digital Transformation program where he was entirely responsible for the digital program delivering Business Self Service and Shop functionality across Consumer and SMB, static page migration for Enterprise, Wholesale, Corporate Media Centre, and Entertainment.

Prior to Optus, Raymond was engaged in various significant program and portfolio leadership roles for other major companies including FlexiGroup, Telstra Global, Dimension Data, Qantas, VHA (Vodafone Hutchison Australia), CSC Australia, KPMG and NRMA.

He is extremely passionate about fully involving the end-customer in the delivery of quality outcomes.

“We’re very pleased that Raymond is joining us as he comes highly experienced for the new leadership role of Head of Project Services with DX Solutions. He has a proven and successful career record in major companies, and will be a significant and valued addition to the DX leadership team in leading and delivering project services throughout our operations,” said Managing Director, Jason Peters.

Read more about Raymond’s background and experience here and read industry coverage of Raymond’s appointment here.

DX Solutions is a wholly owned and operated Australian private company providing businesses with strategic solutions to optimise, transform and progress their operations. With around 200 employees we are proud to partner with software, project and network engineering teams to deliver quality assurance, test automation, CI/CD, agile project management, business process analysis and automation (RPA), network engineering and cloud infrastructure services for Australia’s major digital transformations.