Service Delivery Manager (QA + Automation)

Rajendra is a Service Delivery Manager (QA + Automation) at DX Solutions.

He has over 15 years of experience as a Program Test Manager/Delivery Manager in Telecommunication and Media & Entertainment industries.

Rajendra has successfully managed testing delivery for high profile programs involving Major Transformation, Product Launch, Migration and Decommission with strong focus on quality, efficiency and communication. He has managed test delivery with teams working in onshore and offshore model.

With his excellent knowledge sharing attitude, Rajendra ensures the delivery of the technical objective along with personal and team growth. He is a team player with progressive learning graph and effective management skills.

Rajendra is a highly skilled and experienced professional:

• On Waterfall and Agile Methodologies

• in preparing program and project level Test Strategies and Test Plans

• in Account Planning and Financial management including Budgeting, resource Planning, Forecasting

• in highlighting issues and risks identified during testing to business stakeholders and manage client relationships with respect to testing matters

• in tracking and reporting KPIs and SLAs at both project and engagement

• in Mentoring and building up the team so that they are can provide better business solution

• in driving Test Automation adoption across a portfolio

• in creating IP retention frameworks to help team growth.