case studies

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Online transformation program delivering reduced lead-times and improved efficiency within a vast array of digital services.

Optimising the quality of the new Voice over WIFI environment following a series of optimisations, and an assessment of competitive services.

Supporting the Bill to Bill (B2B) comparative testing to guarantee a high level of accuracy and billing integrity of a new BCC billing system.

Managing the seamless migration of ACS’ new and existing applicants onto a new AEM digital platform within a rapid deadline.

Supporting Vodafone Australia to launch the best Vodafone 4G delivery globally, achieving the rating of one of the fastest 4G networks in the world.

Configuring and customising Noggin’s incident management software to implement the new system into the customer’s workflows.

Supporting the Optus Business Portal to identify and document requirements for an up and coming RFQ.

Supporting the Australian Computer Society (ACS) in their process of Digital Transformation to uplift digital capabilities across the business.

Technology upgrades and transformation initiatives to support the acquisition of Sportingbet, Centrebet and Tom Waterhouse in 2014.

Following William Hill’s acquisition, DX were engaged to integrate Tom Waterhouse systems, people and processes into the Sportingbet organisation.

Australian Government & Cisco Secure Government Private Cloud required specialised capability for the highly sensitive and secure G-Cloud project.

Nokia, Optus and Vodafone Hutchison Australia engaged DX to implement a National Emergency Warning System across OPTUS and VHA networks.

Deploying an end-to-end Business Support System (BSS) stack for Optus Ordering, Billing, Care, Digital & Reporting, including governance for testing.

Implementing cutting edge technology and NFV-Ready architecture, including vertical IP, enabling CSPs to transition to NFV, and emerging ISV solutions.

Providing key business analysis capability to accelerate requirements definition, manage information between stakeholders and realise deliverables.

Managing the delivery and testing requirements of a new Service Now platform to automate Service Assurance functions for Optus Wholesale.