Appointment of Service Delivery Specialist

Appointment of Service Delivery Specialist

November 28, 2019

DX Solutions has appointed an on-site service delivery specialist with the addition of Rajendra Suryanarayana as Service Delivery Manager (QA + Automation).

Rajendra has over 15 years’ experience as a Program Test Manager/Delivery Manager in Telecommunications, Financial Services, Media & Entertainment industries.

He has successfully managed testing delivery for high profile programs involving Major Transformation, Product Launch, Migration and Decommission with strong focus on quality, efficiency and communication.

Rajendra has effectively managed test delivery with teams working in onshore and offshore models.

He is highly skilled and experienced with both Agile and waterfall Methodologies; in preparing program and project level Test Strategies and Test Plans; and in Account Planning and Financial Management including Budgeting, Resource Planning, and Forecasting.

Additionally, he has strong capability in highlighting issues and risks identified during testing to business stakeholders and manage client relationships with respect to testing matters; in tracking and reporting KPIs and SLAs at both project and engagement level; in mentoring and building up the team so that they can provide better business solution; in driving Test Automation adoption across a portfolio; and in creating IP retention frameworks to help team growth.

“Rajendra is a welcome addition to DX’s on-site service delivery management team with his proven Test leadership and management experience in delivery excellence and cost efficiency practices,” said Managing Director Jason Peters.