DX SOLUTIONS NOW ACCREDITED WITH ON-HIRE LABOUR AGREEMENT FOR TEMPORARY SKILLS SHORTAGE (TSS) SUBCLASS 482 VISA

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About Us

DX Solutions was established in 2001 with a clear mission: to understand our clients and their business challenges, and to innovate to enhance their capability.

MEET OUR TEAM

We aim to set the standard in E2E ICT solutions by offering expert services that go beyond immediate challenges, align with the needs of our customers, and drive business outcomes.

As an Australian-owned and operated company, we have grown on the strength of a local presence, top-down engagement, and an innovative, flexible approach.

In 2014 and 2015, DX Solutions entered BRW’s Fast 100 with a team of over 200 employees, acknowledgement of a rapidly expanding regional footprint and impressive list of public and private sector clients. In 2016 one of our Directors has been listed as a finalist in the CEO magazines Executive of the Year award 2016 IT and Telecommunications category.

Our award-winning team is led from the front by three directors who bring extensive experience across project delivery, integration and testing.

MEET OUR TEAM
JASON PETERS

Founder & CEO
JASON PETERS
Founder & CEO

With a background in highly successful technology companies and numerous online ventures, Jason Peters is an entrepreneur by nature. As the Co-Founder and CEO, Jason established DX Solutions in 2001.

With a wealth of business experience, Jason’s attention to detail and comprehensive understanding of operating a professional services organisation rest at the heart of the way DX operates today.

Jason brings a unique approach to managing operational and financial interests for DX, along with developing and guiding the strategy of the company. His level-headed, thoughtful approach to all facets of business contribute greatly to the ongoing success of the company.

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BART THOMAS

Director, Business Operations
BART THOMAS
Director, Business Operations

Having worked for 25 years in the IT industry, Bart began his career in Canberra selling Apple computers to Federal Government. At one stage, he was the head of IT for the Australian Censorship Board within the Australian Federal Attorney-General’s Office.

During a ten year stint in London where he worked as an IT contractor, started a bar/restaurant and built an online retail business, Bart eventually saw an opportunity to start one of the earliest cloud computing companies in 2007. His successful exit from this business in 2011 saw him return to Australia to work with Macquarie Telecom’s Ninefold—a start-up seeking to steal a march on AWS. Recognising that no-one was going to steal a march on AWS, Bart led Anchor Cloud Hosting as CEO from 2013 until its sale in 2017.

Passionate about business, customer experience, people development and (some might say ironically) robotic process automation, Bart brings considerable experience to DX and firmly believes that DX’s only job is to make our customers more successful.

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RAVI NEKKALAPUDI

Director, Networks
RAVI NEKKALAPUDI
Director, Networks

Ravi is the Director of DX Networks. He has overall responsibility for the direction and management of end-to-end networks delivery (Fixed, Mobile & ICT Networks). Ravi provides the strategic direction for growth and is responsible for Network operations.

With a strong engineering background, and a proven career record in delivering major telco initiatives, Ravi brings extensive experience and a strong commitment to this role. Ravi is skilled in start-up’s in emerging markets in technical, commercial and operational aspects of the telecom business with more than 10 years’ experience in cost and operational transformation including digital transformation and customer experience.

Ravi has extensive experience in large scale project execution, Service Delivery, Marketing, Managed Services Outsourcing, 3G, LTE, Cloud/NFVi and 5G.

Strong entrepreneurship professional with a Masters of Telecommunications in wireless networks from The University of Melbourne.

 

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ROB ALLAN

Head Solutions Architect
ROB ALLAN
Head Solutions Architect

Rob is the Head Solutions Architect at DX Solutions. A highly experienced and successful Solution Specialist – Technical Test Manager, with a strong technologist career background in the Financial Services, IT and Telecommunications sector.

He has worked in many major organisations and on many technologies with different organisational structures.

Rob is passionate in delivering innovative IT solutions of real meaningful customer value. What he does well in classical project management terms, is act as project manager, a team leader, a design authority, a test lead, a designer or a technical business analyst, providing the specialist technical expertise in life support – driving whatever the solution requires.

Testing, design and software activities such as code reviews and technical outsource offshore team management are areas where Rob has extensive experience.

He has managed many testing projects, as Test Team Lead and Manager – planning, designing, executing, reporting and closing test cycles. As the specialist technical lead or manager, he is often in the pivotal position to define testing and manage defects, as well as mentoring and leading team members.

Rob is proven in delivering end to end testing best practice – across all cycles and a vast array of test methodologies.

A TOGAF Certified Architect (The Open Group Architecture Framework) – Foundation and Practitioner levels. Rob holds a BEng – University of Bath, Electronics and Communications; a MSc – University of Bristol, Strategic Management; and a MSc – The Open University, Computing for Commerce and Industry.

In Business Analysis, he has worked on all 6 of the BABOK phases (Business Analysis Body of Knowledge) – Planning and Monitoring; Elicitation; Requirements Management; Enterprise Analysis Requirements Analysis; Solution Assessment; and Validation.

Rob is always looking to drive and share in interesting new IT challenges delivering solutions of major value to customers and businesses. He thrives on coupling a deep technical understanding of the project with a pragmatic approach to deliver and maximise customer benefits.

He is accomplished in delivering a specialist innovative approach across technologies, tools and architecture, and working in close collaboration with the client. Rob’s passion is integrating contemporary delivery technologies, adopting agile and DevOps techniques across a wide array of tools to ensure a speedy, quality and flexible delivery pipeline.

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MARK FONTELA

Business Manager
MARK FONTELA
Business Manager

After 15 years of working in various operational roles both nationally and internationally, Mark joined the DX Solutions team in 2012.

Utilises his international business management skills, sound commercial background and expansive leadership experience, Mark drives growth and leadership throughout the organisation.

Mark’s official responsibilities fall into two areas: project management and strategic initiatives. The project management component comprises of set weekly, quarterly and annual responsibilities. Strategic initiatives involve Mark leading or co-leading projects on behalf of the CEO and the senior management team. These projects often exist to improve coordination across the functional areas of the business.

Mark is now working with a cross-functional team on how DX operationalise a long-term vision towards further growth for the company.

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PETER MASTRAS

IT Test Environment Manager
PETER MASTRAS
IT Test Environment Manager

Peter is a highly experienced IT Test Environment Manager. A proven professional with extensive management experience in various IT roles for leading organisations.

As an IT Test Environment Manager, his leadership and management approach are always strategic and very customer focused. He has acquired specialist skills from a broad array of employment ventures in the telecommunications sector, and other  business organisations.

Peter is a high achiever with extensive experience and demonstrated ability in strategic planning, stakeholder management, high level test environment management across multiple projects; solution design and documentation; test methodologies and implementation; defect management; risk analysis; IT systems management; and timely cost effective high quality project delivery.

He has a strong work and business ethic, with excellent written and oral communication skills as well as a natural creative flair. He is passionate about his work role and his proven specialist skills include:

• Concurrent test environment management
• Software test vendor management
• Telecommunications (transformation and integrations)
• Test defect management (multiple streams)
• Code drop management / mitigation timelines
• Change and release management
• Risk analysis /impact management
• Understanding and design of E2E telecommunications solutions

Peter has enabled organisations to meet optimum IT environmental expectations, improve their overall performance, and promote good working practices for employees.

He has a Bachelor of Business and Information Technology, and an Advance Diploma in Business and Information Technology.

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PETER PETERS

Compliance and Bid Manager
PETER PETERS
Compliance and Bid Manager

Peter is currently engaged in a consultant capacity as Compliance and Bid Manager for DX Solutions. He is responsible for directing and managing organisational compliance practices, and establishing and managing strong governance within the company’s operations.

Additionally, Peter is responsible for the preparation of major Enterprise and Government tenders, and for providing strategic planning and direction for the company with the development and implementation of organisational policies. He also actively monitors and reports on the client agreement portfolio to advise where there is potential for further growth in business operations.

Peter has a senior executive background with extensive experience in the NSW public sector in corporate and operational areas.

He was a long serving former Assistant Commissioner, Office of the Commissioner and Human Resources with Corrective Services NSW. A high achiever with a strong career record and proven senior executive leadership and management experience, knowledge and ability.

In his former capacity, directed and managed a diverse range of divisions, branches and units with an overall total of 351 staff.

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JACKLYN SCULLIN

Office Manager
JACKLYN SCULLIN
Office Manager

Jacklyn has a demonstrated background in the information technology and services industry, with a specific interest in forward thinking Tech companies. A career spanning more than 10 years in almost every administrative function, she is highly skilled in negotiation, stakeholder management, contract management and executive support.

She brings with her a broad skillset including marketing, social media and events management, a fresh perspective, and an innovative mindset.

As Office Manager for DX Solutions, she provides a professional oversight of operational services within the DX office whilst maintaining a smooth office operation. She provides high level direction of administrative processes and manages the delivery of payroll and accounts. Additionally, she is tasked with ensuring the client and resource administrative processes are delivered in accordance with agreements and statements of work.

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ANNA TRYZONAVA

Operations Manager
ANNA TRYZONAVA
Operations Manager

With a solid background in business management, IT and web design, Anna has over 6 years experience working in the operations space. Assuming the role of Operations Manager, Anna has been one of the key members in the DX Solutions team since 2011.

With solid skills in project coordination, Anna was responsible for assisting one of DX’s clients on a complex transformation program after completing her PRINCE2 certification (an internationally recognised project management course).

Working closely with both the delivery and sales teams, Anna possesses a high level of perfectionism and continues to over-deliver on all she does. At DX, her skills have been utilised throughout the years to start a number of initiatives helping to increase turnaround time and productivity for varying businesses.

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GRACE CAUSLEY

Business Operations & Client Support
GRACE CAUSLEY
Business Operations & Client Support

With a background in customer service and hospitality, Grace possesses strong interpersonal skills and demonstrated administrative ability.

Being the first point of contact for DX Solutions, Grace is highly responsive and approachable in dealing with clients and visitors to the company.

Grace is highly professional in her role as Business Operations and Client Support.  She provides essential, executive support to the Managing Director, and various administrative support functions ensuring the smooth operation of the DX office.

Grace plays an important role in the onboarding process of new employees. She works closely with account managers and key stakeholders to meet the expectations of our clients that have come to appreciate DX’s capability of addressing urgent requirements.

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Our services
CLOUD & SECURITY

Our Cloud and security services division underpins our traditional service lines with Infrastructure as Service product solutions that are flexible, highly secure, and backed by service assurance SLAs:

  • 

Specialised cloud for development and testing; optimised for controlled cost management of non-production environments
  • Hardened production based hosting for highly available, secure business continuity that delivers required Dev Ops performance
  • Traditional, hybrid, and private cloud environments optimised for Compute and IOPS to deliver for Data Lakes and insights for both structured and unstructured data
  • 
Lift & shift, Physical to Virtual, and Virtual to Virtual machine migrations that are industry compliant
  • 
Application based migrations inclusive Office 365 and UCAAS transition management and the realisation of business continuity objectives that protect your business.
DEVOPS & AUTOMATION

DX knows that the heart of every organisation is its people. That’s why we take a people-centric approach to assisting organisations with their new and ongoing transformations into the world of DevOps.
Being tool agnostic allows us to build the technology around the culture, rather than implementing out of the box solutions that aren’t fit for purpose. We can assist with:

  • 

Shifting automated testing to the left, testing faster, smarter and more effectively with greater code coverage
  • Implementation of on premise, cloud, or container based development environments based on need
  • Centralising existing toolsets to simplify and reduce product time to market
  • 
Service Virtualization solutions
  • 
Assisting with our proprietary VisualiZe toolset to merge business processes with development methodology, ensuring tighter collaboration between Product owners and development teams to yield higher business and customer satisfaction.

Strong capability in:

  • 


Service now
  • Microsoft
  • Salesforce SFDC
  • 
Oracle
ENGINEERING SERVICES

We specialise in the design, development, testing, implementation and support of End to End network delivery that lowers the total cost of ownership. As such, we provide a turnkey solution for clients that consists of:

  • Technology appraisals through our architecture teams
  • Design and development of feasibility planning and model development through program management services
  • Business analysis and process redesign to accommodate WAN, LAN, security and compliance changes
  • Cloud implementation and consulting
  • Highly specialised network engineering resources to build and secure switches
  • Specialised test domain experts that develop automation frameworks, verify performance and security standards across systems and devices within the network and externally as a result of increasing mobility
  • Comprehensive environment management services that ensure smooth transition management to service operations.
INTEGRATION & TESTING

We specialise in intelligent testing solutions, by bringing together some of the best technical and test minds in the industry, to tailor solutions to every testing need and maturity level. In doing so, we develop and execute:

  • Complex enterprise portfolio management to deliver specific business unit objectives
  • Governance and independent audit health checks to ensure the critical path can be maintained
  • Proven integrated test practices which help eliminate cost and schedule impacts
  • Tool agnostic frameworks which provide Test and Behaviour driven development support, reducing effort in the test phase, and automate work instruction testing that compress delivery outcomes
  • Data masking to protect financial institutions from significant compliance penalties
  • End to end functional and non-functional delivery of services spanning the V-Model.
ON-DEMAND

DX Solutions’ flexible On-Demand model allows us to rapidly address and provide short-term and part-time resources.

Our clients can select the skills required to address their specific needs and supplement resource gaps at any stage of a project.

PROJECT SERVICES

With a focus on flexibility, DX Solutions can rapidly align our Project Services capabilities to the distinct requirements of our clients, and deliver successful outcomes with insight and efficiency.

Our team provide Project Services expertise across:

  • Business Analysis
  • Change Management
  • Process Visualisation
  • Project Management.
BUSINESS ANALYSIS

DX Solutions believes that effective Business Analysis is a critical factor in project success. With a common sense approach, we partner with our clients to fulfil resource requirements, solve problems, deliver key outcomes and develop your long term capability through:

  • Access to short term BA expertise and advice
  • Assistance with BA competency and talent assessment
  • Team leadership and on-the-ground BA mentoring
  • Formal BA training and skill development
  • Deployment of high performance BA teams
  • BA trouble shooting, problem identification and advice.
CHANGE MANAGEMENT

Organisational Change Management is a critical component in maximising the benefits of any project.

DX Solutions takes a proactive approach to Change. We start at the top, set clear goals and maintain appropriate levels of executive commitment.

Through early engagement, building a ‘change’ culture and taking people on the journey, DX Solutions reduces resistance and minimises change fatigue, while increasing stakeholder buy in and long term adherence.

PROCESS VISUALISATION

DX Solutions believes that integrated process visualisation is a valuable tool that provides clarity, understanding and traceability through the entire project lifecycle.

We utilises advanced BPMN2.0 modelling, process integration diagrams and a full enterprise level BPM platform to model end to end business processes and overlay business critical information such as ICT business or functional requirements, test scenarios/cases, compliance, procedures and policies. The DX Solutions dedicated process team offers:

  • Complex process visualisation services
  • Deployment, administration and support for DX’s BPM platform
  • Access to short term PA expertise and advice
  • Assistance with PA competency and talent assessment
  • Team leadership and on the ground PA mentoring
  • Formal training in BPMN2.0 and advanced process visualisation  techniques
  • Deployment of high performance PA teams.
PROJECT MANAGEMENT

DX Solutions believes that projects should deliver to real business outcomes. We have a proven track record of successful delivery, this is achieved by ensuring people work together, creating the right project culture and ultimately developing high performance teams.

Whether you have a specific problem, are trying to improve capabilities, or need to ensure a critical outcome, DX Solutions’ tailored approach means you’re always in the driver’s seat. DX Solutions operates across all delivery methodologies and lifecycle stages, and offers a full integrated service including:

  • Agile coaching
  • Program leadership and health checks
  • Project co-ordination and management
  • Resource allocation and demand planning
  • Top down, bottom up, business case development and charters
  • End to end coordination of your RFQ tender.
Our solutions
AUTOMATION

As a tool-agnostic vendor, we identify the best solutions for our clients. We select, implement, integrate and deliver the greatest levels of accuracy and coverage available for each automation project.

DX Solutions supports clients with a flexible automation service, including the option of time and materials, or outcome-based engagements. This approach ensures that handover is transparent, that ongoing costs are reduced, and that Intellectual Property is retained. We can also help to upskill internal teams to self-manage automation, or can provide a managed service.

PMO FRAMEWORK

DX Solutions developed a unique PMO Solution that is light and adaptable, to help our clients reduce project clutter and overheads, and create synergies across their project portfolios.

This flexible framework supports Project Management Offices by providing the tools, templates and structure required to maximise productivity.

TELECOMMUNICATIONS

With an exceptionally strong history in engineering and integration in the telecommunications industry, we pride ourselves on understanding the nuances of solutions across radio and core networks, provisioning, billing and business intelligence.

We are the only Australian supplier with the level of expertise required to provide this capability.

DX Solutions have completed some of the most significant projects in the region, including inter-operator roaming, global roaming, Long Term Evolution (4G LTE) and currently, Voice Over (voLTE).

Our work
VODAFONE

In December 2013, we began work with Vodafone on the LTE 4G mobile program.

We provided outcomes for engineering, integration, test and vendor management for the Core Evolution Program, which replaced the Nokia Siemens Core Network with the new CISCO Core Network for legacy voice and core network services. Additionally, we consolidated the network through cloud-based delivery of 2G/3G/4G mobile, Wi-Fi and fixed services. We are currently working on the Voice over Long-Term Evolution (VoLTE).

NOKIA SIEMENS NETWORK ON BEHALF AUSTRALIA GOVERNMENT

With Nokia Siemens Networks, we delivered the Federal Government Network Emergency Warning System (NEWS) solution for Vodafone and Optus.

Within our program, the networks and testing teams verified, integrated and then managed the government trials for acceptance of the network event and cube calculation system. The system warns subscribers across all mobile networks, in real-time, about potentially catastrophic events and is used heavily during the bushfire season.

WILLIAM HILL

The Sportingbet (William Hill) acquisition of TomWaterhouse.com created the need to integrate its people, processes and systems into the Sportingbet business. This included the design and development of a new responsive website.

We managed the entire program and supplemented their project team with consultants specialising in Transition Management, Test Environment Management and Test Analysis.

PERPETUAL LIMITED

In December 2013, Perpetual acquired The Trust Company and, in early 2014, the Integration project began to merge them. Two streams were introduced into the project portfolio: shared technology and business systems.

We provided Project Management services to deliver the shared technology stream. This stream was required to deliver a combined network, email, video-conferencing, storage of data and physical relocations. Currently in progress is the migration of 1,000 seats from various email platforms (including Lotus Notes and MS Exchange) to Office 365.

TOYOTA

We are responsible for quality assurance on all Toyota Finance Australia’s (TFA) major programs, as well as a large percentage of business-as-usual work, including end to end test management, integration services, and governance across the projects for Fleet Management, Finance, Call Centre, automated IVR and Customer retail lending systems that support ongoing demand for vehicle financing.

The most recent example of our success was TFA’s Collections implementation. This project involved implementing a completely new debt collection, credit reporting, defaulting and BI capacity to the finance, risk and compliance division of TFA which interfaced with existing systems, some being 15 years old.

Our key successes were:

  • Over 600 defects identified and resolved
  • Accolades from all customer stakeholders for our agility, testing expertise and professionalism, and recognition from the CEO and CIO for outstanding partner performance.
SALMAT

We provided strategy development for testing the service transition of Salmat’s data centre migration, a $375M business process outsourcing unit to Fuji Xerox, which consists of more than 80 enterprise systems and shared services.

OPTUS & VODAFONE

The Spinifex program enabled Vodafone subscribers to improve their coverage from 79 to 96% throughout Australia by roaming on the Optus network in non-coverage and rural areas.

We provided the project services for the program across requirements definition, business analysis, design and architecture, systems integration, project management, testing services, and post implementation support and activities. Additionally, we provided drive testing, customer experience and boundary testing for handover between the two carrier networks.

Contact Us
  • Contact us to find out more about our unique service offering:
    info@dx.com.au

  • National phone
    1300 398 378
  • International phone
    +61 2 9193 0700
  • Sydney Office
    Level 4, Johnsons Building
    36 Grosvenor St,
    Sydney NSW 2000

DX SOLUTIONS NOW ACCREDITED WITH ON-HIRE LABOUR AGREEMENT FOR TEMPORARY SKILLS SHORTAGE (TSS) SUBCLASS 482 VISA

DX Solutions is now accredited with On-hire Labour Agreement with the Department of Home Affairs for the Temporary Skills Shortage (TSS) subclass 482 Visa.

Focused purely on the ICT sector, DX Solutions maintains a large list of approved roles set by the Australian Government including (but not limited to);

  • ICT Project Mangers
  • ICT Business Analysts
  • ICT Systems Analysts
  • Software Developers and Engineers
  • Network and Systems Engineers
  • ICT Security and Cyber Specialists
  • Telecommunications Engineers

For Employers: use our On-hire Labour Agreement as a vehicle to sponsor overseas workers and leave the visa processing and management to us.

For Overseas Workers: use our On-hire Labour Agreement if you have found a role where the employer may be unwilling to undertake a sponsorship commitment or you require a sponsor for placement.

16.04.2018

VERIZON PARTNERSHIP WITH DX SOLUTIONS

Wireless telecommunications company, Verizon, has launched its Verizon Partner Program (VPP) in Australia, which aims to offer systems integrators and solution providers tailored engagement opportunities to tap into Verizon’s network, managed security, Cloud, advanced communications, connected devices and professional services expertise.

 Partner members will receive access to the Verizon Partner Portal, co-marketing resources, online training tools and global certifications. Members can progress through four partner tiers – Member, Silver, Gold and Platinum.

Kim said the company is onboarding many local partners and has just signed on Australian-based DX Solutions into the program.

DX Solutions managing director, Peter Yialas, said, “We view this as an opportunity to work with Verizon to expand our customer offerings. The combination of Verizon’s product capabilities and our reputation, products and services, means we are able to offer a very compelling value proposition.”

Links to articles:
http://www.arnnet.com.au/article/596388/verizon-ramps-up-its-partner-program-australia/
http://www.crn.com.au/news/verizon-australia-shoots-for-80-sales-via-new-channel-417271

23.09.2016

NELUNE FOUNDATION APOLLO CUP RACE DAY

raceday

DX Solutions is proud to be a sponsor of the Nelune Foundation Apollo Cup Race Day on Saturday 14 February, and Race 3: the DX Solutions Lonhro Plate.

Proceeds from this event assist the Nelune Foundation, a not-for-profit charity that provides support, care and post-operative medical aid to those coping with the impact of cancer.

DX Solutions looks forward to welcoming our guests to the Nelune Private Marquee, at Royal Randwick Racecourse.

09.02.2015

DX SOLUTIONS NAMED IN BRW FAST 100

brw200

DX Solutions has been named in the BRW Fast 100 index of Australia’s fastest growing companies.

The ICT solutions provider ranked 27th in 2014, 7th in their category of Business Services, an accolade which saw the company grow by 440% between 2011 and 2014 financial years. The growth has been attributed to expansion into new product areas and providing more outcome based services in Telecommunications, Financial Services and the Government sector.

The BRW Fast 100 looks at Australian-owned companies across all industries and states that have experienced explosive growth over the past four years.

DX Solutions’ Managing Director, Jason Peters said, “We are honoured to be included in the BRW Fast 100 and believe it speaks to our strategic vision and ongoing focus on customer outcomes.”

22.10.2014

FEDERAL GOVERNMENT AGENCIES MAKE DX SOLUTIONS A PREFERRED SUPPLIER

austGov

DX Solutions has recently been appointed as a preferred panel supplier with the Department of Human Services, Reserve Bank of Australia and the Attorney-General’s Department.

DX Solutions looks forward to working with each of these agencies in the coming months.

22.10.2014