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About Us

DX Solutions was established in 2001 with a clear mission: to understand our clients and their business challenges, and to innovate to enhance their capability.

MEET OUR TEAM

We aim to set the standard in E2E ICT solutions by offering expert services that go beyond immediate challenges, align with the needs of our customers, and drive business outcomes.

As an Australian-owned and operated company, we have grown on the strength of a local presence, top-down engagement, and an innovative, flexible approach.

 In 2014, DX Solutions entered BRW’s Fast 100 with a team of over 100 employees, acknowledgement of a rapidly expanding regional footprint and impressive list of public and private sector clients.

Our award-winning team is led from the front by three directors who bring extensive experience across project delivery, integration and testing.

MEET OUR TEAM
JASON PETERS

Managing Director
JASON PETERS
Managing Director

Jason Peters has always been an entrepreneur, with a background in highly successful technology companies and numerous online ventures, before establishing DX Solutions in 2001. With a wealth of business experience, Jason’s attention to detail and comprehensive understanding of operating a professional services organisation are at the heart of the way DX does business.

Jason brings a unique approach to managing DX’s operational and financial interests, along with developing and guiding the strategy of the company. His level-headed, thoughtful approach to all facets of business contribute greatly to the ongoing success of DX Solutions.

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PETER YIALAS

Managing Director
PETER YIALAS
Managing Director

With a strong delivery background, Peter’s detailed knowledge of financial services and telecommunication organisations has underpinned the success of DX Solutions.

With his expertise across testing and project management, Peter has been involved in some of the largest programs and transformations in Australia. Peter has steered these sizeable programs for Tier 1 financial and telecommunications giants, managing teams of over 200 vendors and project members.

Having been both customer and vendor, and working inside Tier 1 consulting firms, Peter understands the challenges and pitfalls of service delivery at a granular level. These insights inspired him to establish the current incarnation of DX Solutions with Jason Peters, and the principles of flexibility and customer focused solutions continue to drive their success today.

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MARK GREENWOOD

Director Project Services
MARK GREENWOOD
Director Project Services

Mark Greenwood has extensive experience in project delivery, across a number of high profile organisations. In 2012, he was an integral part of the winning team that took out the prestigious AIPM Best Project of the Year award in both the Victorian and National categories.

Mark’s depth of experience encompasses government, telecommunications, oil and gas, financial services and entertainment industries. With his expansive professional network and trusted presence in the market, Mark became an invaluable addition to DX Solutions when he joined as a Director to set up the Project Services division of the business in 2013.

His results-orientated approach to project delivery is at the core of his strategy, and is instilled in his team to ensure consistently high quality delivery. Mark’s impressive work has led to an influx of new clients fuelling the already impressive growth of DX Solutions into 2014.

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Our services
CLOUD

Our Cloud services division underpins our traditional service lines with Infrastructure as Service product solutions that are flexible, highly secure, and backed by service assurance SLAs:

  • 


Specialised cloud for development and testing; optimised for controlled cost management of non-production environments
  • 
Hardened production based hosting for highly available, secure business continuity that delivers required 
Dev Ops performance
  • 
Traditional, hybrid, and private cloud environments optimised for Compute and IOPS to deliver for Data Lakes and insights for both structured 
and unstructured data
  • 
Lift & shift, Physical to Virtual, and Virtual to Virtual machine migrations that are industry compliant
  • 
Application based migrations inclusive Office 365 and customised transition management and the realisation of business continuity objectives that protect your business.
ENGINEERING SERVICES

We specialise in the design, development, testing, implementation and support of End to End network delivery that lowers the total cost of ownership. As such, we provide a turnkey solution for clients that consists of:

  • Technology appraisals through our architecture teams
  • Design and development of feasibility planning and model development through program management services
  • Business analysis and process redesign to accommodate WAN, LAN, security and compliance changes
  • Cloud implementation and consulting
  • Highly specialised network engineering resources to build and secure switches
  • Specialised test domain experts that develop automation frameworks, verify performance and security standards across systems and devices within the network and externally as a result of increasing mobility
  • Comprehensive environment management services that ensure smooth transition management to service operations.
INTEGRATION & TESTING

We specialise in intelligent testing solutions, by bringing together some of the best technical and test minds in the industry, to tailor solutions to every testing need and maturity level. In doing so, we develop and execute:

  • Complex enterprise portfolio management to deliver specific business unit objectives
  • Governance and independent audit health checks to ensure the critical path can be maintained
  • Proven integrated test practices which help eliminate cost and schedule impacts
  • Tool agnostic frameworks which provide Test and Behaviour driven development support, reducing effort in the test phase, and automate work instruction testing that compress delivery outcomes
  • Data masking to protect financial institutions from significant compliance penalties
  • End to end functional and non-functional delivery of services spanning the V-Model.
ON-DEMAND

DX Solutions’ flexible On-Demand model allows us to rapidly address and provide short-term and part-time resources.

Our clients can select the skills required to address their specific needs and supplement resource gaps at any stage of a project.

PROJECT SERVICES

With a focus on flexibility, DX Solutions can rapidly align our Project Services capabilities to the distinct requirements of our clients, and deliver successful outcomes with insight and efficiency.

Our team provide Project Services expertise across:

  • Business Analysis
  • Change Management
  • Process Visualisation
  • Project Management.
BUSINESS ANALYSIS

DX Solutions believes that effective Business Analysis is a critical factor in project success. With a common sense approach, we partner with our clients to fulfil resource requirements, solve problems, deliver key outcomes and develop your long term capability through:

  • Access to short term BA expertise and advice
  • Assistance with BA competency and talent assessment
  • Team leadership and on-the-ground BA mentoring
  • Formal BA training and skill development
  • Deployment of high performance BA teams
  • BA trouble shooting, problem identification and advice.
CHANGE MANAGEMENT

Organisational Change Management is a critical component in maximising the benefits of any project.

DX Solutions takes a proactive approach to Change. We start at the top, set clear goals and maintain appropriate levels of executive commitment.

Through early engagement, building a ‘change’ culture and taking people on the journey, DX Solutions reduces resistance and minimises change fatigue, while increasing stakeholder buy in and long term adherence.

PROCESS VISUALISATION

DX Solutions believes that integrated process visualisation is a valuable tool that provides clarity, understanding and traceability through the entire project lifecycle.

We utilises advanced BPMN2.0 modelling, process integration diagrams and a full enterprise level BPM platform to model end to end business processes and overlay business critical information such as ICT business or functional requirements, test scenarios/cases, compliance, procedures and policies. The DX Solutions dedicated process team offers:

  • Complex process visualisation services
  • Deployment, administration and support for DX’s BPM platform
  • Access to short term PA expertise and advice
  • Assistance with PA competency and talent assessment
  • Team leadership and on the ground PA mentoring
  • Formal training in BPMN2.0 and advanced process visualisation  techniques
  • Deployment of high performance PA teams.
PROJECT MANAGEMENT

DX Solutions believes that projects should deliver to real business outcomes. We have a proven track record of successful delivery, this is achieved by ensuring people work together, creating the right project culture and ultimately developing high performance teams.

Whether you have a specific problem, are trying to improve capabilities, or need to ensure a critical outcome, DX Solutions’ tailored approach means you’re always in the driver’s seat. DX Solutions operates across all delivery methodologies and lifecycle stages, and offers a full integrated service including:

  • Agile coaching
  • Program leadership and health checks
  • Project co-ordination and management
  • Resource allocation and demand planning
  • Top down, bottom up, business case development and charters
  • End to end coordination of your RFQ tender.
Our solutions
AUTOMATION

As a tool-agnostic vendor, we identify the best solutions for our clients. We select, implement, integrate and deliver the greatest levels of accuracy and coverage available for each automation project.

DX Solutions supports clients with a flexible automation service, including the option of time and materials, or outcome-based engagements. This approach ensures that handover is transparent, that ongoing costs are reduced, and that Intellectual Property is retained. We can also help to upskill internal teams to self-manage automation, or can provide a managed service.

PMO FRAMEWORK

DX Solutions developed a unique PMO Solution that is light and adaptable, to help our clients reduce project clutter and overheads, and create synergies across their project portfolios.

This flexible framework supports Project Management Offices by providing the tools, templates and structure required to maximise productivity.

TELECOMMUNICATIONS

With an exceptionally strong history in engineering and integration in the telecommunications industry, we pride ourselves on understanding the nuances of solutions across radio and core networks, provisioning, billing and business intelligence.

We are the only Australian supplier with the level of expertise required to provide this capability.

DX Solutions have completed some of the most significant projects in the region, including inter-operator roaming, global roaming, Long Term Evolution (4G LTE) and currently, Voice Over (voLTE).

Our work
VODAFONE

In December 2013, we began work with Vodafone on the LTE 4G mobile program.

We provided outcomes for engineering, integration, test and vendor management for the Core Evolution Program, which replaced the Nokia Siemens Core Network with the new CISCO Core Network for legacy voice and core network services. Additionally, we consolidated the network through cloud-based delivery of 2G/3G/4G mobile, Wi-Fi and fixed services. We are currently working on the Voice over Long-Term Evolution (VoLTE).

NOKIA SIEMENS NETWORK ON BEHALF AUSTRALIA GOVERNMENT

With Nokia Siemens Networks, we delivered the Federal Government Network Emergency Warning System (NEWS) solution for Vodafone and Optus.

Within our program, the networks and testing teams verified, integrated and then managed the government trials for acceptance of the network event and cube calculation system. The system warns subscribers across all mobile networks, in real-time, about potentially catastrophic events and is used heavily during the bushfire season.

WILLIAM HILL

The Sportingbet (William Hill) acquisition of TomWaterhouse.com created the need to integrate its people, processes and systems into the Sportingbet business. This included the design and development of a new responsive website.

We managed the entire program and supplemented their project team with consultants specialising in Transition Management, Test Environment Management and Test Analysis.

PERPETUAL LIMITED

In December 2013, Perpetual acquired The Trust Company and, in early 2014, the Integration project began to merge them. Two streams were introduced into the project portfolio: shared technology and business systems.

We provided Project Management services to deliver the shared technology stream. This stream was required to deliver a combined network, email, video-conferencing, storage of data and physical relocations. Currently in progress is the migration of 1,000 seats from various email platforms (including Lotus Notes and MS Exchange) to Office 365.

TOYOTA

We are responsible for quality assurance on all Toyota Finance Australia’s (TFA) major programs, as well as a large percentage of business-as-usual work, including end to end test management, integration services, and governance across the projects for Fleet Management, Finance, Call Centre, automated IVR and Customer retail lending systems that support ongoing demand for vehicle financing.

The most recent example of our success was TFA’s Collections implementation. This project involved implementing a completely new debt collection, credit reporting, defaulting and BI capacity to the finance, risk and compliance division of TFA which interfaced with existing systems, some being 15 years old.

Our key successes were:

  • Over 600 defects identified and resolved
  • Accolades from all customer stakeholders for our agility, testing expertise and professionalism, and recognition from the CEO and CIO for outstanding partner performance.
SALMAT

We provided strategy development for testing the service transition of Salmat’s data centre migration, a $375M business process outsourcing unit to Fuji Xerox, which consists of more than 80 enterprise systems and shared services.

OPTUS & VODAFONE

The Spinifex program enabled Vodafone subscribers to improve their coverage from 79 to 96% throughout Australia by roaming on the Optus network in non-coverage and rural areas.

We provided the project services for the program across requirements definition, business analysis, design and architecture, systems integration, project management, testing services, and post implementation support and activities. Additionally, we provided drive testing, customer experience and boundary testing for handover between the two carrier networks.

Contact Us
  • Contact us to find out more about our unique service offering:
    info@dx.com.au

  • National phone
    1300 398 378
  • International phone
    +61 2 9193 0700
  • Sydney Office
    Level 4, Johnsons Building
    36 Grosvenor St,
    Sydney NSW 2000

NULENE FOUNDATION APOLLO CUP RACE DAY

raceday

DX Solutions is proud to be a sponsor of the Nulene Foundation Apollo Cup Race Day on Saturday 14 February, and Race 3: the DX Solutions Lonhro Plate.

Proceeds from this event assist the Nulene Foundation, a not-for-profit charity that provides support, care and post-operative medical aid to those coping with the impact of cancer.

DX Solutions looks forward to welcoming our guests to the Nelune Private Marquee, at Royal Randwick Racecourse.

09.02.2015

DX SOLUTIONS WELCOMES JEFF HALL AS HEAD OF CLOUD SERVICES

DX Solutions’ is pleased to announce the appointment of Jeff Hall, Head of Cloud Services.

Jeff is a highly experienced consultant, who’s worked across a number of large enterprise environments including Councils, Utilities, Government departments and private organisations.

Highly certified across Microsoft, Cisco, VMware and TOGAF 9 Architecture Framework, Jeff has led the design and technical implementation of a number of critical enterprise level projects.

02.02.2015

DX SOLUTIONS NAMED IN BRW FAST 100

brw200

DX Solutions has been named in the BRW Fast 100 index of Australia’s fastest growing companies.

The ICT solutions provider ranked 27th in 2014, 7th in their category of Business Services, an accolade which saw the company grow by 440% between 2011 and 2014 financial years. The growth has been attributed to expansion into new product areas and providing more outcome based services in Telecommunications, Financial Services and the Government sector.

The BRW Fast 100 looks at Australian-owned companies across all industries and states that have experienced explosive growth over the past four years.

DX Solutions’ Managing Director, Jason Peters said, “We are honoured to be included in the BRW Fast 100 and believe it speaks to our strategic vision and ongoing focus on customer outcomes.”

22.10.2014

FEDERAL GOVERNMENT AGENCIES MAKE DX SOLUTIONS A PREFERRED SUPPLIER

austGov

DX Solutions has recently been appointed as a preferred panel supplier with the Department of Human Services, Reserve Bank of Australia and the Attorney-General’s Department.

DX Solutions looks forward to working with each of these agencies in the coming months.

22.10.2014